ReturnsWe hope you love your Mercedes-Benz Lifestyle Collection purchase!
If you change your mind or are not satisfied with your purchase, you may return items within one year from date of purchase. Final sale items are not eligible for returns or exchanges as indicated on your order and shipping confirmation emails and packing slip.
Please review your shipment as soon as possible. Any damaged merchandise or discrepancies must be reported within 30 days of receipt of merchandise to be issued a credit or exchange.
Sealed items such as perfume or cologne are not returnable or exchangeable, if opened.
- Please contact our customer service department at 1-844-287-2282 or firstname.lastname@example.org to obtain a return authorization number.
- Record the return authorization number you receive on a copy of your packing slip.
- Repackage the items to be returned, using the original packaging if possible. Include a copy of your packing slip in the return package.
- Ship the return to the address below using a traceable method. Be sure to include your return authorization number on the address label for faster processing.
- Please allow 7-10 business days for your return to be processed once it is received.
Mercedes-Benz Lifestyle Collection
Attn: Returns RA#____
30999 Industrial Road
Livonia, MI 48150